Privacy Policy

Last updated: June 3, 2026

This is a general template provided for convenience and is not legal advice. Have it reviewed by counsel before relying on it for your business.

1. Overview

This Privacy Policy explains what information Nexez collects, how we use it, and the choices you have. It applies to the Nexez dashboard, page builder, custom-domain hosting, and APIs (the "Service").

2. Information You Provide

Account details: your name, company/business name, industry, and email when you sign up. Business content: the offers, descriptions, FAQs, and other information you publish. Configuration: custom domains, integration settings, and API key names.

3. Information Collected Automatically

Agent & visitor analytics: when your published pages are viewed, we record events (such as page views, discovery clicks, and checkout intents) and, for AI agents, classification signals derived from the request (e.g., user-agent and referrer).

Privacy-safe IPs: visitor IP addresses are never stored in raw form — only a salted hash is kept for de-duplication and abuse prevention.

4. How We Use Information

To operate and improve the Service; to generate agent-readable artifacts and analytics; to provide support; to detect and prevent abuse; and to communicate with you about your account.

5. Public Pages & Agents

Content you publish is intentionally public and structured so that AI agents and search engines can read it. Do not publish information you wish to keep private. Operational secrets (such as webhook signing secrets) are stored separately and are never exposed on public pages.

6. Service Providers

We use trusted processors to run the Service, including Supabase (database, authentication) and Vercel (hosting), and — where you enable them — payment and scheduling providers such as Stripe and Calendly. These providers process data on our behalf under their own terms.

7. Data Retention

We retain account and content data for as long as your account is active. You can delete pages at any time, and you may request account deletion, after which we remove or anonymize associated data except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise these rights.

9. Security

We use industry-standard measures including encryption in transit, row-level security on tenant data, hashed API keys, and least-privilege access. No system is perfectly secure, but we work to protect your data.

10. Contact

Privacy questions can be sent to privacy@nexez.app.